New(er) Entrant: Gartner ITFM Market Perspective 2020

Gartner 2020

Build a Focused ITFM Cost Model and Use a Simple Allocation Approach to Deliver Rapid Value

Up to now, the CIO was the technical expert who reactively made services available to business managers. Today, he himself is responsible for business. In order to integrate IT into the digital value-added chain, professional IT financial management is important – and the CIO needs professional tools to do so. 

According to Gartner, “CIOs can accelerate the success of IT finance cost transparency initiatives by narrowing their focus to a single audience and stakeholders’ most pressing question on spend, value, demand and compliance.”

We are convinced, that the Gartner Report provides answers to the following challenges:

  • What parameters does the CIO need to consider to explain the value and the IT and to create cost transparency?

  • How can CIOs avoid their cost models becoming too complex and inaccurate?

  • How do CIOs serve the priorities of their stakeholders?

  • A market overview: What ITFM tools can CIOs use?


Gartner Build a Focused ITFM Cost Model and Use a Simple Allocation Approach to Deliver Rapid Value, Robert Naegle, Chris Ganly, 7 February 2020

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from DextraData.

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