IT costs are often only recorded as an overall position. IT managers however are increasingly confronted with the challenge of allocating the real IT costs in terms of their causes and performance in order to deliver a showback and pass them on as chargeback.
Although a variety of valuable information, such as investment, personnel, license and operating costs, is easily available in companies, an adequate and transparent overview of all internal cost is a big challenge for many organizations. It becomes even more complex if external issues are also to be included in the analysis, such as external services or trainings, operating and connection costs of data centers.
CIO Cockpit Business helps you to split business costs between IT services, applications, resources or organizational units and to establish causation-oriented, continuously updated cost allocation.