The business tree is the heart of cost allocation and allocation in CIO COCKPIT. For the technically interested: The business tree is a directed graph in which cost structures can be mapped without restrictions in depth and width (with the exception of circular relationships). For practical reasons, we recommend limiting the depth to four levels within IT:
- Service or Solution (the link layer to the business structures).
- Service component or tower
- Projects / Applications
- Assets
Although we have also mapped models with 17,000 nodes, 70,000 connections and 11 levels with customers, complexity should only be increased if the benefits outweigh the effort. By the way: CIO COCKPIT also calculates such large structures in real time, we do not know batch runs.
Whether ITIL service catalogue or TBM taxonomy, projects, cost centres, organisations, locations… the business tree takes it all in. No duplication of data is required.
Views are managed based on ownership and permissions, for which there is an authorisation system that works via roles. The granularity ranges from inheritance to large structures to fine-tuning of individual aspects at component level.
For content where the CIO COCKPIT is not leading, this can be imported or updated either semi-automatically via an import wizard or fully automatically via API integration. This applies both to the components of the business tree and to the structures. We use foreign keys to ensure that the reference to the source systems is retained at all times.
